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Customer Service Agents at Contact Desk

Many of Your Questions Can Be Answered Here

First Financial will never contact you to send money upfront for any reason, so we will never ask for your bank account information, social security number over the phone or by email. We ask you to complete all information required on the form and all request forms must be completed online at our website. In addition, we do not offer phone or email applications so, verify the contact information before returning the call or email.

First Financial does not contact you with any direct mail, email, text or phone solicitation for any service that we offer. We will never offer to deposit money into your bank account, then ask you to take a portion of the money out and send it to us on a prepaid debit card. Insurance is not required, upfront fees or processing fees of any kind are required.

Helping You Prevent Fraud is Our Number One Priority

All financial transaction made by First Financial .com will appear as NPPS (Nations Payment Processing Services). If your bank account, statement, credit report, loss payee clause, lien holder information or title does not say NPPS (Nations Payment Processing Services) then you will need to contact your issuer. First Financial .Com is not the loan servicer so you will need to contact your servicer directly.

How do I get a loan payoff?

First Financial is not a loan servicer. You will need to contact your loan servicer directly. All transactions from us will appear as NPPS – National Payment Processor.

Why did First Financial take money from my account?

We do not do any debits or credits on anyone’s bank account. Please contact your bank and initiate a fraud dispute if you did not authorize this charge. All transactions from us will appear as NPPS – National Payment Processor.

Somebody called me with an approved loan and are asking for my bank information.

First Financial will never ask you to send money upfront for any reason. We will never ask you for your bank account information or social security number over the phone or by email. We do not use any direct mail, email, text or phone solicitation for any service that we offer. All of our applications must be completed online at our website.

How do I get information on my bank account?

You will need to call your bank or credit union directly.

Someone keeps calling, offering me a loan and saying that they are from First Financial.

We do not do any phone solicitation of any kind for any of our loan offers. All applications must be completed online at our website.

 

First Financial® | Corporate Headquarters

Mailing Address:

First Financial
2305 Historic Decatur Road, Suite 100
San Diego, California 92106

United States
1-800-315-7791 Phone
1-800-215-7791 Fax

Fill Out The Form Below to Contact Us

The best way to contact us is by filling out this form.

First Financial® | Corporate Headquarters | Mailing Address: First Financial 2305 Historic Decatur Road, Suite 100, San Diego, California 92106

Client Service Center:  Main: 1-800-315-7791 Fax: 1-800-215-0217

First Financial® & First Financial Online® are Federally Registered Trademarks

©1996-2022 First Financial®, All Rights Reserved. All other products and company names are trademarks of their respective companies. First Financial® does not provide any investment, financial, tax, legal or other professional advice. We recommend that you consult with financial and tax advisors to understand the risks and consequences of buying, selling and holding Bitcoin. *Not all lenders can provide up to $5,000.