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A conceptual image of a lost credit card, highlighting the urgency of secure reporting through First Financial's official support channels since 1995.
Trusted Security and Rapid Response Since 1995.

Are you looking to report a lost or stolen card?

Official Support Line:

1-800-847-2911

If you need to report a lost card or look up your credit card account, call the global customer assistance services toll-free within the United States immediately.

* Official Support Center. Senior Trademark Holder since 1995. USPTO Reg. No. 3532314

3 Easy Steps to Your Replacement Card

1. Contact Support

Call 1-800-847-2911 at any time. Our team is available 24/7 to guide you through the process.

2. Deactivate Your Card

A representative will deactivate your card and notify your bank immediately to help prevent fraud.

3. Secure a Replacement

Work with your bank to replace your lost card. New cards are typically shipped within 24 to 72 hours.

⚠️ Official Security Notice

First Financial® will never ask for money upfront for any reason. We do not require insurance or processing fees for replacement cards. If you are asked for bank details over the phone, it is not the Official First Financial®. Learn how to protect yourself.

Your Security is Our Number One Priority

All financial transactions made by First Financial® will appear as NPPS (Nations Payment Processing Services) on your bank statement or credit report. If your statement does not list NPPS, First Financial® is not your loan servicer. You must contact your card issuer directly regarding your account.

Questions? Contact our Help Desk.

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