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Frequently Asked Questions – Prepaid Debit Cards

Click this button to get a prepaid debit card or cards in a matter of days!

If your question is not answered please submit it to our Help Desk

How can I open a prepaid debit card account?

You can sign up online at our website: https://www.firstfinancial.com/prepaid-debit-cards/

What information do I need to provide in order to apply for a prepaid debit card?

To apply for a prepaid debit card, you will need to provide your name, phone number, email address, Social Security number and mailing address. To receive your welcome package and prepaid card, you must enter a physical U.S. address. Cards can not be sent to post office (P.O.) boxes.

How much does it cost to sign up for a prepaid card?

It’s free to sign up and receive your Prepaid Card. Once you load your card your monthly fee will begin.

How much does it cost to activate a prepaid account?

There is no account set up or activation fee for the prepaid card. Once you load your prepaid card, your monthly fee will begin.

Can I open an account if I am on ChexSystems?

Yes. First Financial does not do a ChexSystems verification.

Do I have to maintain a minimum balance for my prepaid account?

No minimal balance is required for a prepaid account.

Does First Financial provide monthly account statements?

Yes. We provide monthly online statements free of charge. You can also sign up to have monthly paper statements sent to your home for a small fee by logging into your prepaid account.

How old do I need to be to get a prepaid account?

The minimum age to apply for a prepaid account is 18 years old.

How long does it take to receive a prepaid card?

Your card will be delivered in 5-7 business days after you sign up. If you need a replacement card, you may request to have your replacement card expedited for a fee and it will be delivered in 3 business days.

How do I know that First Financial is a real company?

First Financial has an A+ rating from the Better Business Bureau and has been in business for over 20 years.

Is this a credit card?

No. The only money that will be available to you is money you add to your prepaid card account.

If your question is not answered please submit it to our Help Desk.

Complete the form below.

First Financial

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