» Frequently Asked Questions

If your question is not answered please submit it to our Help Desk

How do I access my loan online?

Please contact your servicer directly. https://www.firstfinancial.com/account-lookup/

Where are you located?

First Financial ® Corporate Headquarters: 2850 Womble Road Suite 100-604 San Diego, CA 92106

How do I know that First Financial is a real company?

First Financial has an A+ rating from the Better Business Bureau and has been in business for over 20 years.

Are you First Financial Bank?

No.

Are you First Financial Credit Union?

No.

Are you Peoples First Financial?

No.

I’m trying to get a payoff or lien release for Peoples First Financial.

Sorry we are NOT Peoples First Financial. You have the wrong company.

Does First Financial share your information?

What if I do not have internet access?

We only accept applications through our website so internet access would be required. You could go to the library or an internet cafe to complete your application.

If your question is not answered please submit it to our Help Desk

First Financial® Corporate Headquarters: 2907 Shelter Island Drive Suite 105-620 San Diego, CA 92106

Client Service Center: Main: 1-800-315-7791 Fax: 1-800-215-0217 (Monday–Friday 5:00am–6:00pm Pacific or 8:00am–9:00pm Eastern)

First Financial® is a Federally Registered Trademark

If your question is not answered please submit it to our Help Desk

How do I access my loan online?

Where are you located?

How do I know that First Financial is a real company?

Are you First Financial Bank?

Are you First Financial Credit Union?

Are you Peoples First Financial?

I’m trying to get a payoff or lien release for Peoples First Financial.

Does First Financial share your information?

What if I do not have internet access?

If your question is not answered please submit it to our Help Desk

Complete the form below.