Americans with Disabilities Act

First Financial does not discriminate on the basis of disability in its services,
programs, or activities.
Employment: First Financial does not discriminate on the basis of disability in
its hiring or employment practices and complies with the ADA title I employment
regulations.

Effective Communication: First Financial will, upon request, provide auxiliary
aids and services leading to effective communication for people with disabilities,
including qualified sign language interpreters, assistive listening devices, documents in
Braille, and other ways of making communications accessible to people who have
speech, hearing, or vision impairments.

Modifications to Policies and Procedures: First Financial will make reasonable
modifications to policies and procedures to ensure that people with disabilities have an
equal opportunity to enjoy programs, services, and activities. For example, people with
service animals are welcomed in First Financial offices, even where pets and
other animals are prohibited.

Requests: To request an auxiliary aid or service for effective communication, or a
modification of policies or procedures contact: customerservice@firstfinancial.com
as soon as possible, preferably 3 business days before the activity or event.
Complaints: Send complaints to: customerservice@firstfinancial.com.